More Spend, Less Loyalty? The “Personalization Gap” Burning Through Budgets In an age where brands …
Category:
Customer Experience Management
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- B2B E-commerceBusiness StrategyCoffee Supply Chain ManagementCustomer Experience ManagementRetail Technology
Few retail leaders are confident in their current AI capabilities, EY finds
by Nia Walkerby Nia WalkerFew Retail Leaders Are Confident in Their Current AI Capabilities, EY Finds In an age …
- B2B E-commerceCustomer Experience ManagementCybersecurityDigital TransformationRetail Operations
M&S targets full online return post cyber attack by August
M&S Targets Full Online Return Post Cyber Attack by August In an ambitious move to …
- Artificial Intelligence in RetailBeauty RetailCustomer Experience ManagementEcommerceRetail Technology
Retail is Finally Conversational, but Most Brands Aren’t Ready
by Nia Walkerby Nia WalkerRetail is Finally Conversational, but Most Brands Aren’t Ready For years, ecommerce has been confined …
- B2B E-commerceCustomer Experience ManagementHeritage BrandsLuxury WatchesWatchmaking
How to Revive a Sleeping Beauty Watch Brand
by Priya Kapoorby Priya KapoorHow to Revive a Sleeping Beauty Watch Brand In an era where the watch industry …
- B2B E-commerceCustomer Experience ManagementDigital MarketingRetail TechnologySubscription Services
How to Make Subscription Commerce a True Win-Win Value Exchange
How to Make Subscription Commerce a True Win-Win Value Exchange Subscription commerce has rapidly gained …
- Accessories RetailCustomer Experience ManagementFootwear RetailOmnichannel RetailingTechnology in Retail
Kurt Geiger Deploys Omnichannel POS Across 70+ U.S. and UK Stores
Kurt Geiger Deploys Omnichannel POS Across 70+ U.S. and UK Stores In a strategic move …
- B2B E-commerceCustomer Experience ManagementLoyalty ProgramsMarket TrendsRetail Management
The abandonment epidemic is real
The Abandonment Epidemic is Real In an era defined by consumer choice and digital convenience, …
- Brand ManagementCustomer Experience ManagementEmployee EngagementRetail MarketingSocial Media Marketing
Retail: Why you Should Include Your Employees in Your Marketing
by Nia Walkerby Nia WalkerRetail: Why You Should Include Your Employees in Your Marketing In the fast-paced world of …
- Coffee Supply Chain ManagementCustomer Experience ManagementData AnalyticsE-commerceRetail Technology
Future of AI in retail: Aligning progress with public perception
by Nia Walkerby Nia WalkerFuture of AI in Retail: Aligning Progress with Public Perception Artificial Intelligence (AI) has transitioned …