Speedy Stop revolutionizes in-store tech with NCR Voyix Speedy Stop, a leading convenience store chain, …
Category:
Customer Engagement
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- Consumer BehaviorCustomer Engagement
Why emotions matter in retail customer journeys
by Priya Kapoorby Priya KapoorWhy Emotions Matter in Retail Customer Journeys In the realm of retail, understanding the importance …
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Voice Interaction: The Future of Self-Service Revolution Voice technology has emerged as a game-changer in …
- Customer EngagementDigital Innovation
NBA Detroit Pistons tap AI for immersive virtual fan experience
by Priya Kapoorby Priya KapoorNBA Detroit Pistons Tap AI for Immersive Virtual Fan Experience The NBA Detroit Pistons are …
- Customer EngagementPerformance Management
Optimize customer experience with service level objectives for reliable e-commerce
by David Chenby David ChenOptimize Customer Experience with Service Level Objectives for Reliable E-Commerce In the fast-paced world of …
- Attraction InnovationCustomer EngagementFranchise ModelRetail Returns
Chuck E. Cheese makes a comeback, with trampolines and a subscription program
Chuck E. Cheese Bounces Back with Trampolines and Subscription Program After facing financial turmoil in …
- Customer EngagementDigital InnovationFood InnovationHyperlocal Delivery
Zepto Cafe crosses 50,000 orders per day within 4 weeks: Aadit Palicha
Zepto Cafe: Setting the Bar High with 50,000 Orders Per Day Zepto Cafe, the popular …
- Customer EngagementCustomer Personalization
In-Store Retail Media: Focus on the Shopper, Not the CPM
In-Store Retail Media: Focus on the Shopper, Not the CPM The idea of the brick-and-mortar …
- Consumer BehaviorCustomer Engagement
Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice
Longer Holiday Season May Irk Consumers, But Retailers Should Rejoice The holiday season is a …
- Agency SelectionConsumer BehaviorCustomer EngagementLogistics OptimizationOmnichannel Experience
3 Hidden Traps for Retailers this Holiday Season
3 Hidden Traps for Retailers this Holiday Season As the holiday season approaches, retailers are …