Are Your Physical Stores Unknowingly Alienating 1 in 5 of Your Customers? In the retail …
Customer Experience Management
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- Coffee Supply Chain ManagementCustomer Experience ManagementDigital MarketingEcommerceRetail Strategy
How Ecommerce Brands can Navigate Pricing Pressure and Protect Profitability in 2025
by Priya Kapoorby Priya KapoorHow Ecommerce Brands Can Navigate Pricing Pressure and Protect Profitability in 2025 As we look …
- Accessories RetailB2B E-commerceCustomer Experience ManagementEnvironmental SustainabilityFurniture and Home Furnishings
Ikea rewards strategy goes well beyond just rewarding a purchase
by Priya Kapoorby Priya KapoorIkea Rewards Strategy Goes Well Beyond Just Rewarding a Purchase In the competitive landscape of …
- Customer Experience ManagementE-commerce and Retail TechnologyInventory ManagementRetail ManagementSales and Marketing
LEAFIO AI Introduces Demand-Driven Planogram Generation with AI-Powered Sales Forecasting
by David Chenby David ChenLEAFIO AI Introduces Demand-Driven Planogram Generation with AI-Powered Sales Forecasting In the competitive landscape of …
- B2B E-commerceCustomer Experience ManagementData AnalyticsDigital MarketingRetail Media Networks
More spend, less loyalty? The “Personalization Gap” burning through budgets
by Nia Walkerby Nia WalkerMore Spend, Less Loyalty? The “Personalization Gap” Burning Through Budgets In an age where brands …
- B2B E-commerceBusiness StrategyCoffee Supply Chain ManagementCustomer Experience ManagementRetail Technology
Few retail leaders are confident in their current AI capabilities, EY finds
by Nia Walkerby Nia WalkerFew Retail Leaders Are Confident in Their Current AI Capabilities, EY Finds In an age …
- B2B E-commerceCustomer Experience ManagementCybersecurityDigital TransformationRetail Operations
M&S targets full online return post cyber attack by August
M&S Targets Full Online Return Post Cyber Attack by August In an ambitious move to …
- Artificial Intelligence in RetailBeauty RetailCustomer Experience ManagementEcommerceRetail Technology
Retail is Finally Conversational, but Most Brands Aren’t Ready
by Nia Walkerby Nia WalkerRetail is Finally Conversational, but Most Brands Aren’t Ready For years, ecommerce has been confined …
- B2B E-commerceCustomer Experience ManagementHeritage BrandsLuxury WatchesWatchmaking
How to Revive a Sleeping Beauty Watch Brand
by Priya Kapoorby Priya KapoorHow to Revive a Sleeping Beauty Watch Brand In an era where the watch industry …
- B2B E-commerceCustomer Experience ManagementDigital MarketingRetail TechnologySubscription Services
How to Make Subscription Commerce a True Win-Win Value Exchange
How to Make Subscription Commerce a True Win-Win Value Exchange Subscription commerce has rapidly gained …