The Psychology Behind the Purchase: Rethinking Personalisation in Retail In today’s high-pressure retail environment, personalisation …
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Customer Service
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- B2B E-commerceCustomer ServiceFashion RetailSustainable RetailUrban Retail
Williamsburg’s the Spot for Third NYC-Area Nordstrom ‘Local’ Store
by Priya Kapoorby Priya KapoorWilliamsburg’s the Spot for Third NYC-Area Nordstrom ‘Local’ Store In a strategic move to enhance …
- B2B E-commerceCustomer ServiceLogistics and DeliveryRetail TechnologyStore Management
Walmart Canada deploys smart lockers to boost store associate service
by Nia Walkerby Nia WalkerWalmart Canada Deploys Smart Lockers to Boost Store Associate Service In a strategic move to …
- Customer ServiceEmployment ServicesHuman ResourcesRetail Operations
M&S stores hold walk-in recruitment days following cyberattack
by Nia Walkerby Nia WalkerM&S Stores Hold Walk-In Recruitment Days Following Cyberattack In an unprecedented move, Marks & Spencer …
- Cruise IndustryCustomer Service
Royal Caribbean Guests Frustrated Over Star of the Seas Pre-Inaugural ‘Showcase Sailings’
by David Chenby David ChenRoyal Caribbean Guests Frustrated Over Star of the Seas Pre-Inaugural ‘Showcase Sailings’ In the world …
- Customer ServiceE-commerceFashion RetailGig EconomyLogistics and Delivery
Myntra creates over 20,000 gig jobs to meet expected demand surge during annual sale
Myntra Creates Over 20,000 Gig Jobs to Meet Expected Demand Surge During Annual Sale As …
- Customer ServiceE-commerceHoliday RetailLingerie and SleepwearRetail Technology
Victoria’s Secret Website Down in Dayslong Unexplained Outage
Victoria’s Secret Website Down in Dayslong Unexplained Outage Victoria’s Secret, a brand synonymous with lingerie …
- Customer ServiceE-commerceShipping and LogisticsSmall Business SolutionsTechnology in Retail
The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio
The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio In the competitive landscape …
- Customer ServiceData AnalyticsDigital MarketingE-commerceRetail Management
How data analytics can drive retail customer engagement
How Data Analytics Can Drive Retail Customer Engagement In the competitive world of retail, customer …
- Customer ServiceE-commerceRetail MarketingRetail OperationsTechnology in Retail
ChatGPT is getting more shopper friendly
by David Chenby David ChenChatGPT is Getting More Shopper Friendly As consumer behavior shifts towards digital interactions, businesses are …