How Verizon is Tapping AI to Drive Customer Experience Innovation In today’s competitive landscape, businesses …
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Customer Service
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- Asian SupermarketsCustomer ServiceEmployee TrainingGrocery RetailRetail Management
Asda to provide extra training for underperforming staff amid turnaround efforts
Asda to Provide Extra Training for Underperforming Staff Amid Turnaround Efforts In a strategic move …
- B2B E-commerceConsumer ElectronicsCustomer ServiceFashion RetailGrocery Retail
The psychology behind the purchase: Rethinking personalisation in retail
by David Chenby David ChenThe Psychology Behind the Purchase: Rethinking Personalisation in Retail In today’s high-pressure retail environment, personalisation …
- B2B E-commerceCustomer ServiceFashion RetailSustainable RetailUrban Retail
Williamsburg’s the Spot for Third NYC-Area Nordstrom ‘Local’ Store
by Priya Kapoorby Priya KapoorWilliamsburg’s the Spot for Third NYC-Area Nordstrom ‘Local’ Store In a strategic move to enhance …
- B2B E-commerceCustomer ServiceLogistics and DeliveryRetail TechnologyStore Management
Walmart Canada deploys smart lockers to boost store associate service
by Nia Walkerby Nia WalkerWalmart Canada Deploys Smart Lockers to Boost Store Associate Service In a strategic move to …
- Customer ServiceEmployment ServicesHuman ResourcesRetail Operations
M&S stores hold walk-in recruitment days following cyberattack
by Nia Walkerby Nia WalkerM&S Stores Hold Walk-In Recruitment Days Following Cyberattack In an unprecedented move, Marks & Spencer …
- Cruise IndustryCustomer Service
Royal Caribbean Guests Frustrated Over Star of the Seas Pre-Inaugural ‘Showcase Sailings’
by David Chenby David ChenRoyal Caribbean Guests Frustrated Over Star of the Seas Pre-Inaugural ‘Showcase Sailings’ In the world …
- Customer ServiceE-commerceFashion RetailGig EconomyLogistics and Delivery
Myntra creates over 20,000 gig jobs to meet expected demand surge during annual sale
Myntra Creates Over 20,000 Gig Jobs to Meet Expected Demand Surge During Annual Sale As …
- Customer ServiceE-commerceHoliday RetailLingerie and SleepwearRetail Technology
Victoria’s Secret Website Down in Dayslong Unexplained Outage
Victoria’s Secret Website Down in Dayslong Unexplained Outage Victoria’s Secret, a brand synonymous with lingerie …
- Customer ServiceE-commerceShipping and LogisticsSmall Business SolutionsTechnology in Retail
The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio
The UPS Store’s Secret to Success: Maintaining a High ‘Say-to-Do’ Ratio In the competitive landscape …