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ONDC crosses 20.4 cr transactions in March 2025

by Lila Hernandez
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ONDC Crosses 20.4 Crore Transactions in March 2025

The Indian digital commerce landscape is witnessing a transformative shift with the Open Network for Digital Commerce (ONDC) making headlines for crossing a significant milestone of 20.4 crore cumulative transactions by March 2025. This government-backed initiative aims to democratize digital commerce, making it accessible to small businesses and consumers alike.

In March alone, ONDC facilitated over 1.6 crore orders, marking an impressive growth trajectory that underscores the platform’s increasing acceptance among buyers and sellers. With its user-friendly interface and commitment to inclusivity, ONDC has quickly become a vital player in the Indian e-commerce sector.

At the heart of ONDC’s success is its strategy to onboard a diverse range of sellers and service providers. The platform has successfully integrated over 7.6 lakh sellers, allowing small businesses to leverage the digital marketplace without the hefty fees typically associated with larger e-commerce platforms. Notable brands such as Ammaโ€™s Pastries and Haldiramโ€™s Nagpur have also joined the network, showcasing the platform’s appeal to both local artisans and established brands. This diversity in offerings is essential, as it provides consumers with a wide variety of choices while enabling sellers to reach a broader audience.

The mobility sector has shown consistent growth within ONDC, indicating a shift in consumer behavior towards digital solutions for transportation and logistics. The ease of access and the convenience of ordering services through a single platform have contributed to this upward trend. However, it is essential to note that while mobility continues to thrive, the retail segment has experienced a slight decline. This may be attributed to various factors such as market saturation, increased competition, and evolving consumer preferences.

Despite the challenges faced in the retail sector, ONDC’s overall performance highlights the potential of digital commerce in India. The platform not only promotes fair competition by lowering entry barriers for small businesses but also enhances customer experience by offering a unified platform for diverse products and services. As consumers continue to seek convenience and variety, ONDC’s model provides a compelling solution that aligns with these demands.

Moreover, the government’s support for ONDC has played a crucial role in its growth. As part of India’s broader digital transformation agenda, ONDC is designed to create an open ecosystem that encourages innovation and collaboration among various stakeholders. By fostering a competitive environment, the platform aims to empower small businesses, enabling them to thrive alongside larger enterprises.

Looking ahead, ONDC’s journey seems promising. The platform’s ability to adapt to the changing dynamics of consumer behavior and market demands will be critical in sustaining its growth. As it continues to onboard more sellers and enhance its offerings, ONDC is likely to solidify its position as a key player in the Indian digital commerce landscape.

In conclusion, ONDC’s achievement of crossing 20.4 crore transactions is a testament to the growing acceptance of digital commerce in India. While it faces challenges in the retail segment, its focus on inclusivity and accessibility presents a unique opportunity for small businesses to flourish. As consumers increasingly turn to digital solutions, ONDC is poised to play a pivotal role in shaping the future of retail and commerce in the country.

digital commerce, ONDC, Indian e-commerce, small businesses, retail transactions

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