Inside Coupangโs Tug of War With Farfetch In the dynamic landscape of e-commerce, the acquisition …
Tag:
Customer Personalization
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- Customer Experience ManagementE-commerceHospitalityRetail StrategySustainable Retail
A Closer Look CEO shares insight on making a personal customer connection
by David Chenby David ChenA Closer Look: CEO Shares Insight on Making a Personal Customer Connection In the competitive …
- Consumer EngagementDigital MerchandisingIn-Store ExperiencePromotional StrategiesRetail Technology
Franklin Instore VP on making promotions come alive instore
by David Chenby David ChenMaking Promotions Come Alive Instore: Insights from Franklin Instore’s Peter Hext In an age where …
- Customer ServiceDigital MarketingE-commerceSupply Chain Management
Generative AI in Retail: 4 Predictions for 2025
Generative AI in Retail: 4 Predictions for 2025 The retail industry is on the brink …
- E-commerceFurniture RetailHomewaresTechnology in Retail
How AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture
by David Chenby David ChenHow AI-Driven Search and Personalization Boosted AOV 5.5% for Freedom Furniture Freedom Furniture, an established …
- Brand ManagementBrick-and-Mortar RetailCustomer ServiceE-commerceLoyalty Programs
Four Ways to Turn Transactions into Customer Relationships that Last
Four Ways to Turn Transactions into Customer Relationships that Last In the competitive landscape of …
- General TopicsThird-party Marketplace
At NRF, retailers plow ahead despite the prospect of tariffs
by David Chenby David ChenRetailers Push Forward with Innovation Amid Tariff Concerns As the retail industry navigates through a …
- Digital InnovationOmnichannel Experience
Walmart innovating big on delivery, AI shopping assistant, shelf tech
by Priya Kapoorby Priya KapoorWalmart’s Technological Revolution: Transforming Retail with Innovation Walmart, the retail giant, is making significant strides …
- Customer EngagementCustomer PersonalizationOmnichannel Experience
Macyโs Leaders Answer 6 Big Questions About the Companyโs Future at NRF
Macyโs Leaders Answer 6 Big Questions About the Companyโs Future at NRF The leaders of …
- Omnichannel ExperienceRetail Returns
Buckle Adopts Aptos ONE POS to Bring Unified Commerce to 440+ Stores
by Priya Kapoorby Priya KapoorBuckle Transforms Customer Experience with Aptos ONE POS System The Buckle, Inc., a renowned specialty …