One Year In: Brian Niccol’s Starbucks Looks Different – But There Are Still More Changes …
customer retention
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- B2B E-commerceCustomer Experience ManagementDigital AdvertisingMarketing StrategyRetail Media Networks
Why Following Amazon is Probably Killing your Retail Media Strategy
Why Following Amazon is Probably Killing Your Retail Media Strategy In the rapidly evolving world …
- B2B E-commerceConsumer ElectronicsCustomer ServiceFashion RetailGrocery Retail
The psychology behind the purchase: Rethinking personalisation in retail
by David Chenby David ChenThe Psychology Behind the Purchase: Rethinking Personalisation in Retail In today’s high-pressure retail environment, personalisation …
- B2B E-commerceCustomer Experience ManagementLoyalty ProgramsMarket TrendsRetail Management
The abandonment epidemic is real
The Abandonment Epidemic is Real In an era defined by consumer choice and digital convenience, …
- Consumer GoodsDiscount RetailE-commerceRetail Strategy
Poundland slashes profit guidance ahead of sale
by David Chenby David ChenPoundland Slashes Profit Guidance Ahead of Sale In a significant shift for one of the …
- Consumer ServicesE-commerceFashion RetailSubscription Services
Why Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About AI
by Priya Kapoorby Priya KapoorWhy Stitch Fix is Focusing on its Human Stylists When Everyone Else is Talking About …
- Corporate StrategyE-commerceFood Delivery ServicesOnline Grocery Delivery
Zomato shareholders approve name change to Eternal
by Priya Kapoorby Priya KapoorZomato Shareholders Approve Name Change to Eternal In a significant move aimed at redefining its …
- Arts and Crafts RetailE-commerceLogistics and DeliveryQuick CommerceTechnology and Innovation
India’s quick-commerce sector may struggle to maintain current growth, Blume Venture’s report says
by David Chenby David ChenIndia’s Quick-Commerce Sector Faces Growth Challenges, Blume Venture’s Report Reveals India’s quick-commerce sector has witnessed …
- Big Box RetailDollar and Off-Price RetailersDrugstoresHome GoodsSpecialty Retail
Modern Retail Index: Retailers are investing in AI applications and membership programs as consumers spend cautiously
by Nia Walkerby Nia WalkerModern Retail Index: Retailers Invest in AI Applications and Membership Programs Amid Cautious Consumer Spending …
- Customer Experience ManagementDigital MarketingE-commerceOnline RetailWebsite Development
Website Bugs are Costing you Customers: Here’s How to Stop Them
by Nia Walkerby Nia WalkerWebsite Bugs are Costing you Customers: Here’s How to Stop Them In the ever-competitive landscape …
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