Hanna Andersson’s Secret Digital Sauce: Personal Shoppers and a Relentless Focus on the Customer The …
Customer PersonalizationDigital Innovation
Latest Retail News
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- General TopicsLabor Relations
UPDATE: Big Lots Sale to Investment Firm Approved, Paving the Way for a ‘New Phase’
by Priya Kapoorby Priya KapoorUPDATE: Big Lots Sale to Investment Firm Approved, Paving the Way for a ‘New Phase’ …
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Struggling Kohl’s Snags Michaels CEO to Lead Company Kohl’s, the well-known department store retailer, is …
- Customer EngagementHome Improvement
La-Z-Boy Embraces Experiential Retail in New Chicago Store
by David Chenby David ChenLa-Z-Boy’s Experiential Retail Approach Takes Center Stage in New Chicago Store La-Z-Boy, the renowned furniture …
- Brand ManagementCustomer EngagementOmnichannel Experience
True Religion Sweetens Loyalty Program with ‘Can’t Buy’ Experiences
True Religion Enhances Loyalty Program with Exclusive Experiences True Religion, the iconic denim brand, has …
- General Topics
Walmart Joins Growing List of Brands Backtracking on DEI Initiatives
by Nia Walkerby Nia WalkerWalmart Joins Growing List of Brands Backtracking on DEI Initiatives Walmart, the world’s largest retailer, …
- Omnichannel ExperienceSports Sponsorship
Walmart, NBCU to Kick Off Shoppable Live Sports Partnership with Thanksgiving Game
Walmart, NBCU to Kick Off Shoppable Live Sports Partnership with Thanksgiving Game NBCUniversal and Walmart …
- Customer EngagementCustomer PersonalizationOmnichannel ExperiencePop-Up Shops
Click, Connect, Convert: How Live Events Integrate with Omnichannel Retail Strategies
Click, Connect, Convert: How Live Events Integrate with Omnichannel Retail Strategies In the ever-competitive landscape …
- General Topics
How (and Why) Ikea Embraced Trauma-Informed Design in Crafting Housing for the Homeless
How Ikea Incorporated Trauma-Informed Design to Create Homes for the Homeless In a world where …
- General Topics
How Network Detection and Response Can Protect Retailers from Cybercrime
by Nia Walkerby Nia WalkerHow Network Detection and Response Can Protect Retailers from Cybercrime The past year has been …